• University of Idaho College of Education, Moscow, ID. Computer Repair and Software Technician. 1996-1997. Provided computer support to faculty and staff covering various computer hardware and software problems. Troubleshooting, hardware upgrades, and solving networking problems were tasks performed by me on 100+ computers within the college.

  • University of Idaho Computer Services, Moscow, ID. Computer Hardware Technician. 1996. Performed hardware upgrades on 350+ computers in various computer labs during the summer. Installed memory, harddrives, and motherboards. Configured computers to the U of I network.

  • Idaho Health and Welfare, Boise, ID. 1999. Provided software and hardware technical support on Help Desk to all Health and Welfare offices in Idaho.

  • Idaho Department of Labor, Boise, ID. 1999-2004. Provided onsite software and hardware support to staff and maintained server, printers and computers in four major offices located in northern Idaho. Was responsible for 12 servers, 30 printers, and 175 computers.